This website is operated by:
Elena Martins
CVR 46198689
Grønnegade 18, 2nd floor
1107 København K
Telefon 42 67 72 85
E-mail hi@elenamartins.dkE-mail
In this privacy policy referred to as “the Business”.
The Business is the data controller for the processing of personal data collected in connection with the use of the website, contact, and booking of sessions.
The purpose of this privacy policy is to explain what information is collected, how it is processed, and what rights you have under applicable data protection legislation.
By using the website, you accept that information is processed in accordance with this privacy policy.
When you visit the website, technical information about the use of the site may be collected automatically.
This may, for example, include information about which pages are visited, the time of the visit, and which type of device, browser, or operating system is used.
This information is used solely to ensure the technical functioning of the website, improve the user experience, and analyse the use of the site.
The information is processed in anonymised or aggregated form where possible.
The website may use cookies to ensure that the site functions correctly and to analyse the use of the website.
Cookies are small text files that are stored on your device when you visit a website. They are used, among other things, to make the website function technically, improve the user experience, and collect anonymous statistics about the use of the site.
The Business uses a cookie solution to manage consent for cookies. When you visit the website for the first time, you will be presented with a cookie notice where you can choose which types of cookies you wish to accept.
You may change or withdraw your consent at any time via the cookie settings on the website.
You can also read more about which cookies are used and change your cookie settings via the cookie overview on the website.
If you contact the Business via the contact form, email, or phone, the information you choose to provide will be processed.
This may, for example, include:
· Name
· Email address
· Phone number
· The content of your message
The information is used solely to respond to your enquiry and communicate with you.
The information is not disclosed to third parties and is stored only for as long as it is relevant in relation to the specific enquiry.
When you book a session via the website, the booking takes place through an external booking system, which manages the calendar, booking, and practical information about sessions.
In connection with booking, the following information may be registered:
· Name
· Email address
· Phone number
· Any information you choose to write in the booking field
The information is used solely for the administration of your booking, including confirmation of the appointment, changes to the agreement, and practical communication in connection with the session.
The booking system used acts as a data processor for the Business and processes information in accordance with applicable data protection rules.
Details of how the booking system handles data are set out in the system’s own settings and privacy policy.
Information that arises in connection with therapeutic conversations is treated confidentially.
Personal information from conversations is not disclosed to third parties without consent, unless this follows from legislation or a legal obligation.
The purpose of confidentiality is to create a safe and respectful space for conversations.
The Business stores personal data only for as long as necessary in relation to the purpose for which it was collected.
Information in connection with contact or booking is stored to the extent necessary to manage appointments and conduct normal business activities.
Information is deleted or anonymised when it is no longer relevant.
Under data protection legislation, you have a number of rights in relation to the Business’s processing of your personal data.
You have, among other things, the right to:
· Access information about what data is processed about you
· Correction of inaccurate information
· Deletion of information if there is no longer a lawful basis for storage
· Restriction of the processing of your information
· Object to the processing of your information
If you wish to exercise your rights, you may contact the Business using the contact details stated at the top of the page.
Hvis du ønsker at gøre brug af dine rettigheder, kan du kontakte virksomheden via de kontaktoplysninger, der fremgår øverst på siden.
If you believe that the processing of your personal data is not carried out in accordance with the applicable rules, you may file a complaint with the Danish Data Protection Agency.
The Danish Data Protection Agency
www.datatilsynet.dk
When you book a session via the website, the booking takes place through an external booking system.
In connection with booking, the applicable terms for sessions will appear in the booking system. These terms may include, among other things, the price of sessions, the duration of sessions, the cancellation policy, and the conditions for changing or cancelling appointments.
By booking, you accept the terms stated in the booking system at the time of booking.
If a session is cancelled or changed, the conditions stated in the booking system apply.
The purpose of these terms is to ensure clear arrangements around the planning of sessions and respect for both the client’s and the Business’s time.
The applicable terms may be updated in the booking system at any time.
Therapy with the Business is not an acute crisis service.
If you are in an acute psychological crisis or need immediate help, it is recommended that you contact your own doctor, a psychiatric emergency service, or a relevant crisis helpline.
If you have questions about the privacy policy, the processing of personal data, or the terms for booking, you are always welcome to contact the Business using the contact details stated at the top of this page.
In connection with therapeutic conversations, the Business may keep brief professional notes or record information about sessions.
The purpose of these notes is solely to support the therapeutic work and ensure continuity in any treatment process.
Record information may include information about the themes worked on in therapy, as well as relevant reflections from the sessions.
Information from therapeutic conversations is regarded as confidential and is treated with particular care. Record notes are stored securely and are not disclosed to third parties without consent, unless this follows from applicable legislation or a legal obligation.
Record information is kept only for as long as it is professionally relevant or legally necessary, and is then deleted.
Under data protection legislation, you have the right to access the personal data processed about you, including any record notes.
If you wish to access your information or have information corrected or deleted, you may contact the Business using the contact details stated at the top of this privacy policy.
The website uses a cookie solution to manage consent for cookies.
When you visit the website for the first time, you will be presented with a cookie notice where you can choose which types of cookies you wish to accept.
Cookies are small text files that are stored on your device when you visit a website. They are used, among other things, to make the website function correctly, improve the user experience, and collect statistics on the use of the site.
The Business uses a cookie solution to ensure that cookies are only used in accordance with your consent and applicable data protection rules.
The current overview of cookies on the website is generated automatically by the cookie solution and shows, among other things, which cookies are used, their purpose, who sets the cookie, and how long the cookie is stored.
You may change or withdraw your consent at any time via the cookie settings on the website.
The cookie overview is updated automatically if there are changes to the cookies used on the website.
Cookiebot declaration is embedded here via an HTML element.
Last updated: June 2026